Privacy Policy

1. Introduction

ELEVATE ASSESSMENTS, being owned and operated by (ELEVATE ASSESSMENTS FOR HR SERVICES) (“we”, or “us”, or “Elevate Assessments”) respects your privacy and is committed to protect the data you submit to us via our website and platform (your “Data”). This Privacy Policy will inform you as to how we look after Data when you visit and use our website and platform, accessible via www.elev8assessments.com (the “Website” or “Platform”) (regardless of where you visit it from) as well as your privacy rights and how the law protects you

2. Glossary

You OR Your: shall refer to the users of our Website and Platform.

Data: the information that we collect from you while using the Website and Platform.

Service: means the services provided through Elevate assessment’s Website and Platform.

3. Important information and who we are

1.1 Purpose of this Privacy Policy

This Privacy Policy aims to give you information on how Elevate Assessments collects and processes Data through your use of our Website, including any Data you may provide through this Website when you register and/or use our Services.

This Website is not intended for children who are below 18 years old, and we do not knowingly collect Data relating to children.

It is important that you read this Privacy Policy along with our Terms and Conditions when we are collecting or processing your Data so that you are fully aware of how and why we are using this Data.

1.2 Controller

ELEVATE ASSESSMENTS FOR HR SERVICES LLC is the controller of the Data provided to you by us, for the purposes of processing the Data. ELEVATE ASSESSMENTS is the Data controller and responsible for this Website.

If you have any questions about this Privacy Policy, please contact us using the details set out below.

1.3 Contact details

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the email address:

E-mail address: [[email protected]]

1.4 Your duty to inform us of changes

It is important that the Data we hold about you is accurate and current. Please keep us informed of changes to any information you have shared with us.”

1.5 Third-party Links

This Platform (Website) may include links to third-party websites and plug-ins. Clicking on those links or enabling those connections may allow third parties to collect or share Data about you. We do not control these third-party websites and we are not responsible for their privacy statements. We recommend for you to read the Privacy Policy of every website you visit.

4. Data that we collect

Data means any information about an individual from which that person can be identified. It does not include Data where the identity has been removed (anonymous Data).

We may collect, use, store and transfer different kinds of Data about you which includes, but not limited to the following:

a) Identity Data including names, usernames or similar identifiers, date of birth and gender.

b) Contact Data, including e-mail address and mobile number.

c) Financial Data, including bank account and payment card details.

d) Technical Data, including your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the website.

e) Profile Data, including your username and password, your interests, preferences, purchasing power, reviews and ratings, feedback and survey responses.

f) Usage Data, including information about how you use our website.

We also collect, use and share aggregated Data such as statistical or demographic Data. Aggregated Data could be derived from your Data but is not considered Data or personal Data under law as this Data will not directly or indirectly reveal your identity. For example, we may aggregate your usage Data to calculate the percentage of users accessing a specific Website feature. However, if we combine or connect aggregated Data with Data so that it can directly or indirectly identify you, we treat the combined Data as personal Data which will be used in accordance with this Privacy Policy.

Data collection might include some special categories of Data such as (details about your race or ethnicity, information about your health.)

5. If you fail to provide Data

Where we need to collect Data from you to deliver Services, and you fail to provide the required Data, we may not be able to perform our Services. We will notify you if this is the case at the time.

6. How is Data collected?

We use different methods to collect Data from and about you including:

6.1 Direct interactions. You may give us your Identity, contact and financial Data by filling in forms or by corresponding with us by phone or e-mail or otherwise. This includes Data you provide when you undertake the following activities:

a. Create an account on, or exploit, our Website;

b. Enter a social competition, promotion, or survey; or

c. Provide us with feedback or contact us.

6.2 Automated technologies or interactions. As you interact with our Website, we will automatically collect technical data about your browsing actions and patterns. We collect this Data by using cookies, server logs and other similar technologies.

7. How we use Data

7.1 We will only use Data when the law allows us to. Most commonly, we will use Data in the following circumstances:

a) Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

a) Where we need to comply with a legal obligation.

b) Where we need to set up your account and administrate it.

c) Where we need to carry out surveys.

d) Where we need to personalize content, user experience or business information.

e) Where you have given consent.

Generally, we do not rely on consent as a legal basis for processing data although we will get your consent before sending third party direct marketing communications to you via e-mail or text message. You have the right to withdraw consent to marketing at any time by contacting us.

7.2 Data transfer abroad is based on consent, in that we shall only transfer your data outside your home country for the purpose of providing access to this Website and any products or services offered to you through this Website. Such Data transfer will be to third parties who maintain confidentiality requirements and data protection capabilities sufficient to protect and secure your Data, if this is at all required. By registering an account with us, you hereby agree to allow your data to be transferred outside your home country for the reasons described in this paragraph, and subject to the terms described herein.

8. Purposes for which we will use Data

A) Performance of our Services:

We process Data because it is necessary for the performance of our Services through our Website.

In this respect, we use Data for the following:

i. To prepare a proposal for you regarding the Services we offer;

ii. To provide you with the Services as set in the scope of our Services, or as otherwise agreed with you from time to time;

iii. To deal with any complaints or feedback you may have;

iv. For any other purpose for which you provide us with the Data which we collect.

In this respect, we may share Data with or transfer it to the following:

i. Subject to your consent, independent third parties whom we engage with to assist in delivering the Services to you;

ii. Our Professional Advisers where it is necessary for us to obtain their advice or assistance, including lawyers, accountants, IT or public relations advisers.

iii. Our Data storage providers.

The legal basis for the processing of the aforementioned Data categories is Art. 6 (1) (a) of the European General Data Protection Regulation (GDPR) and the Egyptian Data Protection Law No: 151 of 2020. Due to the said purposes, in particular to guarantee security and a smooth connection setup, we have a legitimate interest to process this Data.

B) Legitimate interests:

We also process Data because it is necessary for our legitimate interests, or sometimes where it is necessary for the legitimate interests of a third party.

In this respect, we use Data for the administration and management of our business, marketing purposes, archiving or statistical analysis.

C) Legal obligations:

We also process Data for our compliance with a legal obligation which we are under. In this respect, we will use Data for the following:

i. To meet our compliance and regulatory obligations.

ii. As required by tax authorities or any competent court or legal authority.

D) Marketing:

We will send you marketing about Services we provide which may be of interest to you, as well as other information in the form of alerts, newsletters, notifications for discounts and deals, or functions which we believe might be of interest to you or in order to update you with information which we believe may be relevant to you. We will communicate this to you in a number of ways including by telephone, SMS, e-mail or other digital channels as appropriate.

E) Promotional offers from us:

We may use Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which merchants, products, Services, discounts and deals may be relevant to you.

You will receive marketing communications from us in case of using our Website, and you have not opted out of receiving these marketing communications.

F) Third-party marketing:

i. We will get your express opt-in consent before we share Data with any third party for marketing purposes.

ii. You can ask us or third parties to stop sending you marketing messages at any time by logging into the Website and checking or unchecking relevant boxes to adjust your marketing preferences, or by following the opt-out links on any marketing message sent to you or by contacting us at any time.

G) Cookies:

You can set your browser to refuse all or some browser cookies, or to alert you when Website set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

H) Change of purpose:

We will only use Data for the purposes for which we have described, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purposes stated herein in this Privacy Policy. If you wish to get an explanation as to how the processing for any new purpose is compatible with the original purposes described herein, please contacts us on the e-mail address [email protected]. If we need to use Data for any new purpose other than those described herein, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

I) Opting out:

Where you opt out of receiving these marketing messages, this will not apply to Data provided to us as a result of a redemption of a product/Service, warranty registration, Product/Service experience at a Merchant’s online Store or other relevant transactions.

9. Disclosures of Data

We may share Data with the parties set out in Article (6) in relation to the specified purposes for which we will use the Data above.

We may share Data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use Data in the same way as set out in this Privacy Policy.

We require all third parties to respect the security of Data and to treat it confidentially, and in accordance with the law. We do not allow our third-party service providers to use Data for their own purposes and only permit them to process Data for specified purposes and in accordance with our instructions. Third parties maintain an obligation of non-disclosure with respect to any Data they receive from us.

10. Data security

We have put in place appropriate security measures to prevent Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to Data to those employees, contractors, third party service providers and other parties who have a valid need to know. They will only process Data in accordance with our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password or PIN for access to certain parts of our Website and its accompanying applications, services or functionalities, you are responsible for keeping such password and PIN confidential and not share it with anyone. We are not responsible for circumvention of any privacy settings or security measures we provide.

11. Data retention

How long will we use Data?

We will only retain Data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, or reporting requirements. We may retain Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Data, we consider the amount, nature and sensitivity of the Data, the potential risk of harm from unauthorized use or disclosure of Data, the purposes for which we process Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, or other requirements.

When it is no longer necessary to retain Data, we will delete it.

12. What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access Data (or to exercise any of your other rights). This is a security measure to ensure that Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information to improve our Services.

13. How do we deal with the “right to be forgotten”?

You have the right to request the erasure of Data that we hold about you in certain circumstances, for example if it were not acquired for, or has ceased to be necessary for, a lawful purpose. This is known as the right to be forgotten. Where you request that we erase your Data, we will usually only do so where the Data has ceased to be publicly available or where we no longer use it.

14. LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best Service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process Data for our legitimate interests. We do not use Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Comply with a legal obligation means processing Data where it is necessary for compliance with a legal obligation that we are subject to.

15. THIRD PARTIES

External Third Parties with whom we may share your Data include:

Service providers providing the Services throughout our Website.

Professional advisers acting as processors or joint controllers including lawyers, bankers and auditors as the case may be, who provide consultancy, banking, legal and accounting services.

16. YOUR LEGAL RIGHTS

You have the right to:

Access to Data on our Website. This enables you to receive a copy of Data we hold about you and to check that we are lawfully processing it.

Request correction of the Data that we hold about you. This enables you to have any incomplete or inaccurate Data we hold about you corrected, though we may need to verify the accuracy of the new Data you provide to us.

Request erasure of personal Data. This enables you to ask us to delete or remove Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove Data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase Data to comply with local law.

Object to processing of Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing Data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of Data. This enables you to ask us to suspend the processing of Data in the following scenarios:

• If you want us to establish the Data's accuracy.

• Where our use of the Data is unlawful, but you do not want us to erase it.

• Where you need us to hold the Data even if we no longer require it as you need it to establish, exercise or defend legal claims.

• You have objected to our use of Data, but we need to verify whether we have overriding legitimate grounds to use it.

Withdraw consent at any time where we are relying on consent to process Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide the Services to you. We will advise you if this is the case at the time you withdraw your consent.

You will not have to pay a fee to access Data (or to exercise any of the other rights).

How to contact us? If you have any questions about how we use Data, or you wish to exercise any of the rights set out above, please contact us on our contact details mentioned in Section 3.3 of this Privacy Policy.

17. No Discrimination for Opting Out

Elevate Assessments shall not discriminate when providing services, software or content through this Website, if you refuse to provide your consent for the processing of Data and provide this refusal to us in writing at the address specified in this Privacy Policy, and services, content, access, or software use shall only be discontinued for you to the extent any such personal Data is required and needed to continue providing access to such services, content, access, software or to this Website in general.

18. Periodic Updates to the Privacy Policy

This Privacy Policy may be updated periodically by us from time to time. If we update our Privacy Policy in any substantive way, we will update the “Last Updated” date at the end of this document and any changes to this Privacy Policy are only effective when posted to this page.

19. Data Breaches and Breach Notification Procedures

You will be notified of any breach of personal Data stored on this Website or provided to us by you within 72 hours of the occurrence of such a breach. At the time we notify you of the breach, we shall also inform you as to all rectification steps we have taken to rectify and mitigate the breach. For information related to our data security and the security of any personal data you provide us via this Website, please get in touch with us at the contact address specified in this Privacy Policy.

20. Jurisdiction for Disputes

This Privacy Policy constitutes an integral component of our terms of service, and all its accompanying terms, provided at (https://elev8assessments.com/en/terms). Therefore, to the extent permitted under applicable privacy laws, and where no other privacy law applies, all disputes arising out of this Privacy Policy shall be resolved as described explicitly in our terms of service.

This Privacy Policy was last updated on 26/6/2022