Please note your system settings may differ from the below depending on the assessments you are completing.
You will need to use a computer that meets the following recommended system requirements:
Connection speed
You should use a 56Kb, or faster, Internet connection to get the best experience.
Please use a 1Mb per second, or faster, Internet connection for video-based assessments.
Pop-up windows
Please disable any pop-up blocking software, that may prevent the test from downloading, before attempting the tests. University or company networks may have restrictions in place so please check with your local systems administrator first.
Supported components are ones that we have thoroughly tested and certified for use with the assessment system. We strongly recommend you use one of the following:
Supported Internet browsers
- Google Chrome Version 50 and higher.
- Mozilla Firefox Version 50 and higher.
- Safari Version 11 and higher.
- Microsoft Edge Version 80 and higher.
- Internet Explorer Version 11.
Supported operating systems
- Apple Mac OS 11.x (up to Mac OS X v11.2 1 - Big Sur)
- Microsoft Windows 10, 8, 7, Vista
Please note, most browsers, and their components can be downloaded from the supplier's website for free. Click here to check your settings now.
If you have any questions, please get in touch with your local Technical Support team by clicking here on the Contact Us.